$18,249,286 in claims approved and paid by members to cover holders who suffered a loss of funds

The crypto insurance alternative offering unrivalled protection that pays when you need it most.

File a claim in just a few steps

Review that your incident is covered by the cover product wording and submit your claim.

Provide details of the incident.

Submit proof of loss, which is specific to each cover product.

Assessors review a claim’s validity and vote on the outcome. Decisions are made within 3 to 6 days.

Battle-tested and transparent claim assessment process.

Every member has the right to vote on claims. Cover wording documents detail the guidance for paying claims but members have the final say and are rewarded for voting honestly. That's why we've already paid out over $18M+ claims.

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Claims stories

$80M
Total lost in hack
$5M
Total claims paid
3 days
Average payout time
TribeDAO, Rari Capital Fuse Market Hack
30 April 2022
A flaw in the Rari Capital code led to an $80m loss. People who protected their crypto with Protocol Cover received payouts just days after filing.
$193M+
Custodian’s reported shortfall
$1.09M
Total claims paid
2.5 days
Average payout time
Hodlnaut Halted Withdrawals
8 August 2022
After investing and losing a significant amount of users’ crypto, Hodlnaut halted withdrawals in August 2022. People who purchased Custody Cover to protect their crypto received timely claim payments.